mdg66 Casino & Sportsbook Data Care

This page describes what we collect when you use mdg66 and how we keep that data protected. Our commitment is to handle your information transparently, follow applicable data protection standards, and give you control over your account details.

We at mdg66 operate an online entertainment service available only where local law permits. When you access our platform — whether through the web interface, mobile app, or live-dealer tables — we gather specific data to verify your identity, process payments via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, and maintain your account security.

This policy sets out what information we collect, how we use it, who has access to it, and what rights you have over your own data.

What we collect on mdg66

We collect the following categories of data when you register, deposit, or use our platform:

Identity information: Your full name, date of birth, national identity number, and residential address. We require this to verify that you meet eligibility criteria under applicable law.
Contact details: Email address and phone number. We use these to send account notifications, withdrawal confirmations, and support responses.
Payment data: Bank account or e-wallet details (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet account information). We do not store full card numbers; payment processors handle that separately.
Account activity: Your login history, game sessions, bets placed, deposits, and withdrawals. This data helps us detect fraud and track account compliance.
Device and network information: IP address, browser type, operating system, and device identifiers. We collect this for security and to ensure service availability in your region.
Communications: If you contact our support team, we record the content of emails, chat messages, and support tickets to resolve your request and improve our service.

We do not sell your data to advertisers or marketing firms. Our third-party processors — payment gateways, identity verification vendors, and hosting providers — may operate servers outside your jurisdiction. We contractually require them to maintain the same protection standards we apply.

How we use your data

We use the data we collect for these specific purposes:

Account verification and compliance: We confirm your identity before allowing deposits or withdrawals. This is required by applicable gaming regulations.
Payment processing: Your payment details are shared with our processor to complete deposits and withdrawals through mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment channels.
Security and fraud prevention: We monitor account activity for unusual patterns — rapid withdrawals, login from new locations, or multiple failed password attempts — and may temporarily restrict access pending verification.
Service improvement: We analyse aggregate play data to identify technical issues, improve live-dealer table quality, and enhance mobile app performance on low-bandwidth connections.
Legal and regulatory compliance: We may disclose data to authorities if required by law, court order, or to investigate suspected breaches of our Terms.

Note: We do not use your data to send marketing emails or SMS unless you have explicitly opted in. You may withdraw consent at any time via your account settings.

Your rights and our commitments

You have the right to request, correct, or delete your personal data, subject to legal obligations that require us to retain certain records. To exercise these rights, contact our support team with your account email and a copy of your identity document.

We keep your data only as long as necessary. Account information is retained for the duration of your membership plus a retention period required by applicable law. Payment records are kept for audit and dispute-resolution purposes. If you close your account, we will delete non-essential personal data within thirty days, except where we are required by law to retain it.

Cookies and tracking: Our website and mobile app use session cookies to keep you logged in and remember your preferences. These cookies do not track you across other websites. You may disable cookies in your browser settings, but some platform functions may not work properly without them.

Data breaches: If we discover unauthorized access to your account or payment information, we will notify you by email within a reasonable timeframe and provide guidance on securing your account. We maintain security practices including encryption, regular security audits, and restricted staff access to personal data.

Contact and support

If you have questions about this privacy policy or wish to exercise your data rights, contact us via the support form on mdg66. We aim to respond to privacy requests within fourteen days. For complaints about our data practices, you may also escalate your concern to the data protection authority in your jurisdiction.

Our services are available only where applicable law permits. We do not offer our platform in jurisdictions where online gaming or sportsbook services are prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.